Recently, some of the biggest thefts experienced by homeowners insured by Pure haven’t shown any visible signs of a break-in, says Mark Galante, spokesman for the White Plains, New York-based insurer that specializes in high-end homes.
“We had one homeowner whose computer was hacked. The criminals got into the owner’s emails and were able to imitate his correspondence,” Galante says.
The cyber thieves then sent email to the owner’s personal assistant asking to transfer funds, and a significant amount of money was fraudulently obtained, Galante explains.
Knowing that others could be similarly vulnerable, Pure decided to offer audits of home Internet networks by a third-party firm for an extra fee added on to policy premiums.
Audits to thwart cyber-intrusion aren’t commonly part of policies, says Chris Hackett, director of personal lines policy at the Property Casualty Insurers Association.
However, companies that insure many upper-bracket homes, often include “identity theft” protection in policies, says Hackett. Typically, such protection can cover expenses like attorneys’ fees or lost income from days spent working with law enforcement, says Hackett. Coverage also typically pays for the cost of certified mailing or notarizing documents disputing fraudulent activity.
In the mainstream, identity theft protection typically is an endorsement, or extra that a client can request added to homeowner’s or renter’s insurance policies, typically costing $25 to $50 annually, says Hackett.
“Only the very busy should consider it,” believes Robert Hunter, an insurance expert with the Consumer Federation of America. But anyone who does want the protection should “read the coverage carefully,” he adds, to ensure that the extra premium is worth the protection.
Perhaps the best protection is prevention. The U.S. Dept. of Homeland Security offers tips at http://www.dhs.gov/StopThinkConnect.
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